CROSS-CULTURAL MANAGEMENT
Cross-Cultural Management: a French Perspective
International negotiations and multicultural teams’ management are the daily challenges of the new manager facing the globalization.
The concepts and method explained in this book are the work of several years training managers to negotiation and cross-cultural management. Training being mainly the transmission of experience, concrete cases and situations are presented to illustrate the concepts. Finally, a cross-cultural assessment grid is proposed to help the readers to use the method.
CONTENTS
FOREWORD
INTRODUCTION
CHAPTER 1 – DISCOVERING MULTICULTURALISM
CHAPTER 2 – ETHNOCENTRISM, STEREOTYPES & CLICHES
CHAPTER 3 – CROSS-CULTURAL CRITERIA
1-THE TIME
2- DIRECT VERSUS INDIRECT COMMUNICATION
3-HIERARCHY AND SOCIAL STATUS
4-THE CODE OF HONOR, THE CONCEPT OF FACE
5-WORKING ENVIRONMENT
6-LOYALTY TO THE COMPANY
7- JUNIOR/SENIOR RELATIONSHIP
8- THE GROUP OR THE INDIVIDUAL?
9-MALE/FEMALE RELATIONSHIP
10-BUSINESS ETHICS
CHAPTER 4 – INTERNATIONAL MANAGEMENT
1- MANAGEMENT STYLES
2-TYPES OF ORGANIZATION
3-WESTERN THEORIES OF MANAGEMENT
4-TEAM BUILDING
5- INTERNATIONAL MULTISITE MANAGEMENT
6-INTERNATIONAL ENGLISH
CHAPTER 5 – CROSS-CULTURAL MANAGEMENT IN FRANCE
1-RECRUITMENT
2-THE MYSTERY OF THE FRENCH PAYROLL
3-THE POSITION OF THE MANAGER IN FRANCE
4-THE 35 HOURS
CHAPTER 6 – CROSS-CULTURAL GASTRONOMY
CHAPTER 7 – CROSS-CULTURAL ECONONOMICS
1-THE ECONOMY ACCORDING TO THE IMF
2-THE GAULLIST ECONOMY
3-THE ECONOMY SEEN FROM THE PLANET MARX
4-THE ALTER-GLOBALIST VISION OF ECONOMY
5-ECONOMIC VISION OF THE BRICS
6-THE ISLAMIC FINANCE
7-INFORMAL CREDIT, CHINESE TONTINE
8-MICROCREDIT, MICROFINANCE
9-CULTURAL APPROACH OF THE EUROPEAN CRISIS
CHAPTER 8- MULTICULTURAL ASSESSMENT
CONCLUSION
REFERENCES