CROSS-CULTURAL MANAGEMENT

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Cross-Cultural Management: a French Perspective

International negotiations and multicultural teams’ management are the daily challenges of the new manager facing the globalization.

The concepts and method explained in this book are the work of several years training managers to negotiation and cross-cultural management. Training being mainly the transmission of experience, concrete cases and situations are presented to illustrate the concepts. Finally, a cross-cultural assessment grid is proposed to help the readers to use the method.

 

 

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CONTENTS

FOREWORD

INTRODUCTION

CHAPTER 1 – DISCOVERING MULTICULTURALISM

CHAPTER 2 – ETHNOCENTRISM, STEREOTYPES & CLICHES

CHAPTER 3 – CROSS-CULTURAL CRITERIA

1-THE TIME

2- DIRECT VERSUS INDIRECT COMMUNICATION

3-HIERARCHY AND SOCIAL STATUS

4-THE CODE OF HONOR, THE CONCEPT OF FACE

5-WORKING ENVIRONMENT

6-LOYALTY TO THE COMPANY

7- JUNIOR/SENIOR RELATIONSHIP

8- THE GROUP OR THE INDIVIDUAL?

9-MALE/FEMALE RELATIONSHIP

10-BUSINESS ETHICS

CHAPTER 4 – INTERNATIONAL MANAGEMENT

1- MANAGEMENT STYLES

2-TYPES OF ORGANIZATION

3-WESTERN THEORIES OF MANAGEMENT

4-TEAM BUILDING

5- INTERNATIONAL MULTISITE MANAGEMENT

6-INTERNATIONAL ENGLISH

CHAPTER 5 – CROSS-CULTURAL MANAGEMENT IN FRANCE

1-RECRUITMENT

2-THE MYSTERY OF THE FRENCH PAYROLL

3-THE POSITION OF THE MANAGER IN FRANCE

4-THE 35 HOURS

CHAPTER 6 – CROSS-CULTURAL GASTRONOMY

CHAPTER 7 – CROSS-CULTURAL ECONONOMICS

1-THE ECONOMY ACCORDING TO THE IMF

2-THE GAULLIST ECONOMY

3-THE ECONOMY SEEN FROM THE PLANET MARX

4-THE ALTER-GLOBALIST VISION OF ECONOMY

5-ECONOMIC VISION OF THE BRICS

6-THE ISLAMIC FINANCE

7-INFORMAL CREDIT, CHINESE TONTINE

8-MICROCREDIT, MICROFINANCE

9-CULTURAL APPROACH OF THE EUROPEAN CRISIS

CHAPTER 8- MULTICULTURAL ASSESSMENT

CONCLUSION

REFERENCES